Contact and orders
Thanks for visiting our site and looking our stones! If you don't find a stone that you like, or you are looking for some sphalerite with other size, cut or color, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. , we have some sphalerite rough in stock and we can cut a special stone for you according to your inquiry.
To order stones at this site, please send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. , including the following information:
- Items you want to buy
- Your complete name and address for shipment and billing (if different)
Shipment:
The stones are normally shipped using Standard International Expedited post. You can use the tracking number to know the location of the shipment every moment.
The price of this shipment worldwide is 8 euro; it will be added to the price of the stone in the PayPal invoice for payment. The shipment cost for some large items can be higher, such cases are notified in the item description.
Combined shipment is possible, we do not charge additional costs for combined shipment of several items sent together.
We offer 30 days money-back period if the stone is returned in perfect conditions. The buyer will pay shipment costs to return the stone. Note: We don't recommend to use steel tweezers with faceted sphalerites and other rare stones, you can scratch your stone!
The shipments are normally delivered in 4-7 days to Europe and 10-15 days to USA.
You can also order quicker shipments with DHL, FedEx or other companies, please ask us for the rates depending on your location.
Taxes:
- Import duties and taxes are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Payment methods:
- PayPal
- Direct bank transfer
- Wise.com - platform for secure and economical international bank transfers. We can send you the Wise payment request and you can complete it with local bank transfer or credit card payment.